Welcome to the Big Apple: home of yellow taxicabs, the NY Yankees, Broadway, and, of course, Etiquette Outreach — New York's #1 Etiquette Expert in Manhattan and business etiquette coach in New York City since 2000.
As an executive etiquette consultant and current vendor to the New York City Department of Education, Lyudmila Bloch has trained thousands of clients (educators, corporate executives, Wall Street bankers, and MBA graduates) in business, corporate, social, and international etiquette.
Lyudmila Bloch is an international business-etiquette expert in New York City (fluent in four languages) and private etiquette coach with over 20 years corporate experience in America and abroad. She has provided leadership training programs, business etiquette seminars, and executive coaching to Fortune 500 companies, universities, and national educational conferences. Some of our clients include — Columbia University, Harbinger Capital, Novartis, The United Nations, Royal Bank of Scotland, Deloitte LLP, Merrill Lynch, Goldman Sachs, Apple/EU, Bolshoi Ballet & Opera Foundation NYC, the Butterfield Bank in Bermuda, Fairmont Hotels & Resorts, Bermuda Learning Solutions Ltd.,

Etiquette Outreach is the only multilingual etiquette-training service in New York City that offers private business-etiquette coaching and group business-etiquette seminars for Wall street bankers and executives. We speak five languages fluently-- Persian, French, Spanish, English, Russian -- and can deliver etiquette training at your preferred location in New York City.
Etiquette Outreach (Manhattan Etiquette School NYC) is a subsidiary of CIS Network Corp., has received professional recognition for excellence in business-etiquette training and international protocol.
As a former Director of the VIP program at the legendary PLAZA HOTEL in New York City, Ms. Bloch and her partner, Rosemary Carroll, were featured in more than 60 national and international publications. They have appeared on a variety of talk shows -- ABC, CBS, CNN, Larry King, Ch. 12 News, Ch. 7 evening news, and the Emmy award-winning One-On-One with Steve Adubato.
Authors of The Golden Rules of Etiquette at The Plaza, World-Class Business Etiquette, and Why Teach Character Education, Rosemary Carroll and Lyudmila Bloch have developed a new program for educators -- Creating an Effective Workplace in Your School -- that helps educators polish their business and social skills.
As a member of New York National Speakers Association, Rosemary Carroll presented educational seminars in New York State and New York City.
In their spare time, Lyudmila and Rosemary share their knowledge and etiquette wisdom with 24 schools in Bronx, New York. They have developed a very popular Character Education Program, created to help minority students improve their social skills, build self-esteem, and cross-cultural awareness. In their work with these schools, Etiquette Outreach was successful in reducing the racial achievement gap by providing business-and-leadership training to African-American and Latino students.
Lyudmila Bloch and Rosemary Carroll have worked with The French Embassy in New York City in support of the dual-language program (French/English) in NYC public schools.
To find out more about our services, please email us at info@etiquetteoutreach.com; or call us at (212) 977-6804 for more information.
Visit our blog to find out more about workplace etiquette, family etiquette, business dining, business etiquette seminars, staff development training, social media, business dining etiquette tips, wine etiquette, netiquette, neuro-etiquette, and social skills.