About Us

“Lyudmila Bloch wants to change the world” by Jeremy Willinger / Columbia University / Graduate School of Journalism

Certified Etiquette & Protocol Consultant
(917) 951-9895

Lyudmila Bloch is an international etiquette expert, protocol consultant, etiquette author (The Golden Rules of Etiquette at The Plaza), speaker, and business etiquette coach in New York City, who speaks fluently four languages, has visited more than 30 countries all around the world, and lived on three continents.

After training as a linguist at The Moscow State Pedagogic University, Lyudmila moved with her husband to New York City, USA. She worked for major American corporations — Saks Fifth Avenue, The Plaza Hotel, and Taubman Shopping Centers — as a marketing executive, enjoying a broad range of marketing experience and ever-growing knowledge of cross-cultural communications.

Lyudmila Bloch is a top business etiquette coach in New York City, and one of the most quoted etiquette experts on dining and tableware with over 20 years of corporate experience in America and abroad. She has conducted business-etiquette seminars for Fortune 500 companies and provided protocol-consulting services to the following companies — Novartis, The United Nations, Royal Bank of Scotland, Spanish Medical Society, Apple Primary Reseller, Bolshoi Ballet & Opera Foundation, the Butterfield Bank in Bermuda, Fairmont Hotels & Resorts, Bermuda Learning Solutions Ltd., and The Plaza Hotel in NYC.

Her former VIP Program at The Plaza Hotel, New York City, was featured in over 60 local and national publications, including The New York Times, New York Magazine, Fortune, London Sunday Times, The Boston Globe, Newsday, New York Post, Daily News, Christian Science Monitor, Child Magazine, and Forbes Life.

In 2004 she coauthored with R. Carroll The Golden Rules of Etiquette at The Plaza / Fifth Avenue Press, and, together, they created Etiquetteoureach.com.

In 2005 the dynamic duo joined forces with The New York City Department of Education and introduced business-etiquette training program “World-Class Business Etiquette” for principals and teachers in New York City public schools.

In 2008 at the annual New York State Conference for Educators in Albany, Ms. Bloch presented her new program for educators “Achieving Social and Emotional Growth through Character Development and Etiquette Instruction.

Ms. Bloch is a graduate of the Protocol School of Washington.

In her many travels, across the globe, Lyudmila has especially enjoyed meeting with memorable personalities such as His Majesty King Hassan II of Morocco, former President of the U.S.S.R. Mr. Mikhail Gorbachev, world-famous dancer and choreographer, Rudolph Nureyev, and legendary Walter Cronkite.

She lives in Manhattan with her family and beloved dog, Mathilda, Cavalier King Charles Spaniel.

Rosemary Carroll

Writer, Photographer, Illustrator

Rosemary Carroll is the owner and director of two professional photography studios and a retail mini-lab. She has photographed socialites, celebrities, and executives both here and abroad. Some of her more renowned subjects and/or corporations are Julie Andrews-actress, The Plaza Hotel in NYC, Chris Wallace-news anchor for Fox News, Hillary Knight-author and illustrator, Henry Kissinger-former Secretary of State, Liz Smith-celebrated columnist, Iris Love- notable archeologist, Mars 2112 children’s restaurant in NYC, Richard Simmons-workout guru, Aero-Kinetics Co. and the Carousel Hotel.

Armed with nearly two decades of photography experience, she recently brought her knowledge and skill to the book industry when she opened the premier publishing house, Fifth Avenue Press. To date, Ms. Carroll has co-authored three children’s books using the latest in photography and watercolor techniques. Currently, she is creating two more children’s books to be published in 2006.

As a writer, she has contributed to numerous magazines/newspapers. Her photographs have been published in books, magazines, calendars and Hallmark Cards. Her personal appearances include Larry King Live, Inside Edition, Eye Over Miami, the Emmy award-winning One On One with Steve Adubato and many other local TV and radio shows.

Educated in New York at Long Island University and the University of Baltimore Law School in Maryland, she is a member of the Professional Photographers of America and the Society of Children’s Book Writers and Illustrators.