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Educational Articles for Corporate Clients

How to Develop Outstanding Networking Skills in a Corporate Setting

Golden Rules of Networking

Individual-and-Group Social Skills for Success in Business

How to Become a More Charismatic Professional

What is Cultural Myopia

Cultural Myopia and Corporate Etiquette 

Cultural Differences between US and UK

US vs. UK

How to Develop a Multicultural Team

Cross-Cultural Communications

America and China: Cultural Differences

Cultural Gap Between America and China 

Business Dining/Wine Etiquette

How to Conduct Your Business During a Business Meal 



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Business Success, Humility, Gratitude, Source of Knowledge

New Year: How to Eat and Serve Black Caviar in 2015

Dining Etiquette

Black caviar got its name from the color of its grains, ranging from light silver to black, and is derived from the roe of sturgeon. Today, the true black caviar comes from sturgeon fished in the Caspian Sea, shared by Iran, Azerbaijan, Turkmenistan, Kazakhstan, and Russia. (There is a limited production that comes from the Black Sea as well). This wonderful delicacy is the finest form of digestible protein on earth. Russia maintains a self-imposed ban on black caviar for the past 12 months, so there is mostly Iranian caviar is now on the market. Not all fish roe is suitable for caviar production. It must be roe from the sturgeon (Beluga, Sevruga, or Osetra). The best (not the costliest) caviar has no fishy smell, is mild and delicate in flavor, and has no aftertaste. Its magnificent, velvety texture is made up of fine-grained egg globules that are perfectly separate, yet joined together. Since its price is high (Beluga variety is being the most expensive and extravagant) black caviar is associated in Western culture with luxury and wealth in the same way that we regard personal jets, expensive cars, and valuable properties.  In Russia and many European cultures, black caviar is a common and traditional part of all celebrations, from a fancy wedding to a New Year’s home party. If you are a novice caviar eater, you will be surprised that it requires numerous practice sessions to get into it, but once you’re hooked – it’s irresistible. There is also special etiquette on how to eat and serve caviar

What Gratitude Has to Do With Your Professional Image?

professional image NY

My parents were strict when it came to manners, and the day after a birthday or Christmas was always filled with the dreaded thank-you notes. At the time, I saw it as a pain and old-fashioned tradition. Why, I thought, would I have to write a letter when I could just tell them thanks when I see them next? Or, as the years progressed, just text or e-mail a quick ‘Thank you’?

Business E-mail: Sign-Off Etiquette You Need to Know


Why We Love Russian-American Cultural Differences in Business


When interacting with Russian business partners, it can sometimes be tempting to forget that you are dealing with a business culture that developed in a very different social climate, resulting in a set of expectations and customs that most American business executives might not recognize, despite certain superficial similarities with U.S. corporate culture. In order to prepare business professionals with world-class business etiquette training that will help them avoid misunderstandings and make their dealings with Russian business partners more likely to succeed, it is important to embrace and celebrate the differences between American and Russian business cultures. By coming to appreciate Russian business culture for its own virtues, rather than simply memorizing a list of taboos to avoid, an American business executive is much more likely to succeed in forging strong relationships with Russian corporate peers.

Cross-Cultural Training: Cutting-Edge Skills for Global Leaders

World  Leaders

Decades ago, the business world began an inexorable march toward globalization. With the rise of information technology and the continued opening of new global markets, that march has become a sprint in recent years. Today, business leaders who wish to do well on the international stage need the cultural training and savvy to communicate and connect with partners and clients from other cultures and backgrounds, and a critical component of that cross-cultural training lies in language.

Corporate Training: What's Your Networking Style?

Don Gabor, Communications Expert

Did you know that everyone has his or her own natural style of networking - a way of reaching out to people and making connections?  

Knowing our networking style is not something we learned in school, but rather through experience of what has worked for us over the years. It is an extremely useful communication skill to identify and understand the networking styles of people you meet. When you do, you will enhance your ability to connect with and adapt to them in any networking situation. However, before you can identify and understand what motivates others when they meet people, you first must determine your natural networking style. 

Business Etiquette: Delivering Customer Service Across Borders

cross-cultural training

As the business world becomes more interconnected, both through traditional avenues of networking and market expansion and through the internet, businesses in the international community need to understand the keys to cross-cultural communications.  The need for cross-cultural awareness is most pronounced in the arena of customer service. It isn't that customers from different cultural backgrounds are inherently any less reasonable, but rather that the perception of customer service changes according to different cultures.

Russian Etiquette: How to Avoid Cultural Faux Pas at the Sochi 2014 Olympics

Davis White First Ever Olympic Gold Medalists in Sochi

The importance of multicultural etiquette cannot be overstated, especially during the Sochi 2014 Olympics. Cultural myopia—or lack of cultural understanding—is the main reason we fail when interacting with guests and visitors from around the world.  Here are some tips to follow when interacting with Russians.

New York Hospitality: How to Achieve Customer Service Excellence


Much like fashion, hospitality service often passes unnoticed unless it is bad. That's why hotel staff should go the extra mile to deliver world-class service and ensure that their guests' experience is memorable in every way. Hospitality teams must be more than merely competent—they must also anticipate their guests' needs and provide services beyond what the average traveler might anticipate.

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