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Educational Articles for Corporate Clients

How to Develop Outstanding Networking Skills in a Corporate Setting

Golden Rules of Networking

Individual-and-Group Social Skills for Success in Business

How to Become a More Charismatic Professional

What is Cultural Myopia

Cultural Myopia and Corporate Etiquette 

Cultural Differences between US and UK

US vs. UK

How to Develop a Multicultural Team

Cross-Cultural Communications

America and China: Cultural Differences

Cultural Gap Between America and China 

Business Dining/Wine Etiquette

How to Conduct Your Business During a Business Meal 

 

 

Most Popular Posts for Personal Development

What Your Body Language Reveals About You

Crucial Body Language Mistakes

New York City Professional Dress Code

Social & Professional Makeover

Top 8 Tips fro Salary Negotiation

How to Negotiate Your Salary 

What Your Business Dining Manners Sayl About You

Business Dining Manners and Faux Pas 

First Impressions

Memorable First Impressions

How to Deal With Impossible Boss

Expert's Tips to Control an Impossible Boss 

What You Must Know When You Get Your First Job

Expert's Tips for Your First Job

Etiquette Expert Certification and Training

Getting Your Point Across Without Offending Others

Business Etiquette Coach

Expert's Top Tips About Dining Etiquette in Japan

Japanese Dining Etiquette 

Etiquette Expert Grades Generation Y

Facts and Myths About Generation Y

Etiquette Expert Certification and Training

Learn What It Takes to Be A True Etiquette Expert

New York Etiquette Guide

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Why We Love Russian-American Cultural Differences in Business

 
PutinObama1

When interacting with Russian business partners, it can sometimes be tempting to forget that you are dealing with a business culture that developed in a very different social climate, resulting in a set of expectations and customs that most American business executives might not recognize, despite certain superficial similarities with U.S. corporate culture. In order to prepare business professionals with world-class business etiquette training that will help them avoid misunderstandings and make their dealings with Russian business partners more likely to succeed, it is important to embrace and celebrate the differences between American and Russian business cultures. By coming to appreciate Russian business culture for its own virtues, rather than simply memorizing a list of taboos to avoid, an American business executive is much more likely to succeed in forging strong relationships with Russian corporate peers.

Cross-Cultural Training: Cutting-Edge Skills for Global Leaders

 
World  Leaders

Decades ago, the business world began an inexorable march toward globalization. With the rise of information technology and the continued opening of new global markets, that march has become a sprint in recent years. Today, business leaders who wish to do well on the international stage need the cultural training and savvy to communicate and connect with partners and clients from other cultures and backgrounds, and a critical component of that cross-cultural training lies in language.

Corporate Training: What's Your Networking Style?

 
Don Gabor, Communications Expert



Did you know that everyone has his or her own natural style of networking - a way of reaching out to people and making connections?  

Knowing our networking style is not something we learned in school, but rather through experience of what has worked for us over the years. It is an extremely useful communication skill to identify and understand the networking styles of people you meet. When you do, you will enhance your ability to connect with and adapt to them in any networking situation. However, before you can identify and understand what motivates others when they meet people, you first must determine your natural networking style. 



Business Etiquette: Delivering Customer Service Across Borders

 
cross-cultural training

As the business world becomes more interconnected, both through traditional avenues of networking and market expansion and through the internet, businesses in the international community need to understand the keys to cross-cultural communications.  The need for cross-cultural awareness is most pronounced in the arena of customer service. It isn't that customers from different cultural backgrounds are inherently any less reasonable, but rather that the perception of customer service changes according to different cultures.

Russian Etiquette: How to Avoid Cultural Faux Pas at the Sochi 2014 Olympics

 
Davis White First Ever Olympic Gold Medalists in Sochi

The importance of multicultural etiquette cannot be overstated, especially during the Sochi 2014 Olympics. Cultural myopia—or lack of cultural understanding—is the main reason we fail when interacting with guests and visitors from around the world.  Here are some tips to follow when interacting with Russians.

New York Hospitality: How to Achieve Customer Service Excellence

 
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Much like fashion, hospitality service often passes unnoticed unless it is bad. That's why hotel staff should go the extra mile to deliver world-class service and ensure that their guests' experience is memorable in every way. Hospitality teams must be more than merely competent—they must also anticipate their guests' needs and provide services beyond what the average traveler might anticipate.

Business Etiquette for Bankers: Five Steps to Increase Consumer Trust

 
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In order to thrive, any business must be aware of shifts in the prevailing climate and respond to changing customer needs and expectations. For financial institutions looking to hone their banking etiquette in New York, that means addressing the low levels of trust and satisfaction that exist among retail banking customers. In the aftermath of the economic situation of the past several years, the banking industry as a whole has suffered damage to the trust and confidence of its customer base. One of the most important ways to repair that damage is by demonstrating customer service excellence that reflects a client-focused, rather than profit-focused, business strategy. For a consumer trying to choose the best bank to fit their needs, identifying the establishments that have genuinely placed the client at the center of their business philosophy rather than simply paying lip-service to the idea of customer service is likely to offer the most satisfying result.

Top 8 Business Etiquette Tips for Salary Negotiation

 
etiquette of negotiating salary

The elephant in the room is out. You receive an initial offer from HR and are debating whether it is “worth” negotiating a higher salary. In this economy anything is better than nothing, right? WRONG. According to economics professor Dr. Linda Babcock at Carnegie Mellon University, “Failing to negotiate can be a mistake that reverberates for years. Because most raises are based on percentage increases, all of your future raises—along with contributions to your retirement account—are likely to be lower than if you had negotiated a raise at the start.” Avoid regret by mastering our Top 8 Business Etiquette Tips for Salary Negotiation. Where to begin? “You could typically ask for at least 10 percent more than they offer you,” says Babcock.

French-American Cultural Differences in Business

 
Sarkosi and Bloomberg in NY

Most businesspeople recognize the need for cross-cultural etiquette training prior to entering into a business relationship with foreign partners from a culture profoundly different from their own, but not everyone fully appreciates the differences between American and western European business cultures. For example, France is home to many important business interests, and initially their culture may not seem tremendously different from ours in the United States. However, there are several important French-American cultural differences to understand in order to maintain successful professional relationships with French partners.

Workplace etiquette: Four Essential Steps to Positive Mindset & Leadership Success

 
workplace étiquette

Like the popular Saturday Night Live character, Debbie Downer, some people are only happy when they're unhappy - and bringing everyone else down with them.

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