by Lyudmila Bloch and Jeremy Willinger
From the first interview to the pivotal dinner with an important client, the fine points of business etiquette are usually learned only through trial and error. Today, through the release of World-Class Business Etiquette™, the key guidelines for professional development and personal excellence outlined by a team of experts, are demystified and available to anyone with access to a computer.
Based on contemporary standards of business-and-workplace etiquette and created for the modern professional, World-Class Business Etiquette™ covers nineteen diverse topics of business etiquette, including work e-mail, social media basics, cell phone usage, business dining, social skills for business, and online networking.
World-Class Business Etiquette™ takes readers from job hunting and the all-important first handshake to navigating the intricacies of upper management, providing a far-reaching tutorial in easy-to-understand language.