World-Class Business Etiquette

         info@etiquetteoutreach.com        

Etiquette Outreach has been providing business etiquette training in New York City since 2004.

If you are trying to build an image of trust, reliability, and confidence, we offer business etiquette seminars that will open doors and assure success. We can accommodate groups of 30 to 300 participants. (Individual executive coaching is available upon request. Please review "Private Coach NYC" page.)

     What to expect from this business etiquette training?

 A two-hour PowerPoint presentation combined with a hands-on dining tutorial (lunch or dinner) at the location of your choice. This presentation is not about how to sip your tea but rather how to act, excel, and succeed in business at a meeting, in your cube, or at a business meal with clients. Our customized training can address your specific needs and concerns. For example, a training could cover a wide variety of issues: 

• Overview of business etiquette and corporate protocol
• Handling cultural differences with confidence
• Understanding rank, status, and culture 
• Appropriate business attire 
• Body language decoder
• Business dining & wine etiquette
• Business networking and corporate events  
• Handling difficult foods and embarrassing moments
• Dining Do’s and Don’ts
• Business dining blunders at a business meal
• Netiquette (cell phones, e-mails, and text messages)
• Business Do’s and Don’ts
• Workplace Etiquette: social skills for success in business
• Business entertaining and appropriate gift-giving
• Using social media tools at work
• Business thank-you notes and follow-up strategies 

• Always work from the outside-in when choosing utensils
• Keep your liquids on the right-hand-side
• Use napkin every 2-3 bites to blot your mouth
• Pass salt and pepper together
• Turn off your cell phone and keep it off the table
• Don't ever tuck your dining napkin into your collar -- even if lobster is being served
• Use proper "Continental Style" no switching fork back and forth 

 

• Wine is poured immediately when the first course is served
• Serving from the guests' right, the waiter serves first the guest of honor
• Continues on around the table counterclockwise
• The last glass is poured for the host or hostess
• How to split a dining bill

Before you select your wine for your meal, answer three questions:

1. Where the grapes are grown? 
2. Sugar/Alcohol content? (Learn how to read the label.)
3. What type of wine are you looking for? 

 

"By now it has happened to everyone. You could be at a museum, watching the latest Hollywood blockbuster, at a romantic dinner, or undergoing surgery and sure enough, a cell phone rings.

Somewhere between Alexander Graham Bell and the newest unlimited talk and text plan, society became enamored with the ability to make and receive phone calls in the public sphere. The result: a never-ending stream of conversations one is forced to listen to no matter where they happen to be" -- writes Jeremy Willinger.

What is the cell phone etiquette? If you want to have decent business manners, here are my pointers:

• Always observe  the  10-ft. cell phone rule
• Respect the personal space of those around you
• Don't yell while using your phone in public -- keep your emotions under control
• Use your phone's "vibrate" or "take message" functions while dining with others
• Avoid interrupting meetings, dinner discussions, social events, or one-on-one conversations by answering your phone  -- it is simply rude!
• Take your important calls outside of the meeting area
• Use text messaging whenever is appropriate and possible
• Turn off your cell phone in the restaurants, movie theaters, music halls, hospitals, classrooms, and places of religious worship
• Keep your confidential conversations private -- be always descreet
• Adjust your ring tone from "loud" to "acceptable"  and answer your phone within 2 rings