From left to right: Lyudmila Bloch (Etiquette Outreach), Anchor of Good Morning America Robin Roberts and Mary Hanlon (Mars 2112).

"For the dainty darlings attending Lyudmila Bloch's finishing school, it's no spit and all polish! " -- Stephanie Cooperman, Forbes Life.

"Our children these days take an astonishing array of classes and lessons, from swimming to cooking to Russian and Mandarin Chinese. But one educational aspect is often overlooked: Basic Etiquette and Social Skills.

While the planet has become a more casual place, it appears more evident to us that knowing what to do --  makes people like us better. Manners are one of the most valuable tools any child can learn" -- says Rosemary Carroll, Creative Director and Partner at EtiquetteOutreach.com

Since 2005, Etiquette Outreach has provided etiquette-training services for children and families in New York City and beyond. As a former Director of the VIP Program at The Plaza Hotel, Lyudmila Bloch worked closely with education specialists, psychologists, and curriculum experts to develop Children's Etiquette Program. The program at The Plaza Hotel, NYC was so popular that it spawned a series of leadership and business classes, and later a pilot program in New York City public schools.  Over 4,700 young New Yorkers have signed up for the program to attend weekly etiquette classes at The Plaza -- Eloise Tea and Social Skills, Eloise Birthday Party Etiquette, Eloise Dining Skills, Formal Etiquette at The Plaza, Ballroom Dancing with Eloise and Friends and more.

"The Golden Rules of Etiquette at The Plaza" book by Tom Civitano, Lyudmila Bloch, and Rosemary Carroll was offered to all visiting guests as a practical etiquette guide in New York City. 

Liz Smith, celebrated author and famous syndicated columnist, has taken these classes and wrote about her learning experience in her book "Dishing."

"Human Behavior flows from three sources: desire, emotion, and knowledge." -- Plato, Greek Philosopher and Founder of Academy in Athens. 

"In the war on bad manners, I prefer to start early to prevent them from developing -- said Lyudmila during her interview with Forbes Life. At the age of 4, your child should be able to differentiate between 'bad and good manners." In 2009, Craig Smith and Paul Harris, clinical psychologists from Harvard University/ Graduate School of Education, presented an experimental study -- "Effects of apology on children's emotions and development." The study has revealed that the two most important concepts any parent can teach their toddler were gratitude and apology. Empathy was defined as a core-feature in pro-social behavior.

"At the age of 6 -- continued Bloch -- your child should have enough confidence to greet and introduce him/herself to others.  At the age of 8, your child should know how to read a basic table setting, hold dining utensils, and use a table napkin."